After you submit your VA disability claim, it goes through an 8-step process. Understanding each step helps you know what to expect and how long each phase typically takes. Here's a detailed breakdown of the entire VA claims process.
Your claim has been successfully submitted to the VA.
- You will receive a confirmation number to track your claim status online
- VA begins the initial intake process
- Your claim is assigned to a regional office based on your location
VA reviews your claim to ensure all required information is present.
- VA verifies your eligibility for benefits
- Reviews the completeness of your application
- Identifies what evidence is needed to decide your claim
- May request additional information or documentation
VA collects evidence needed to decide your claim.
- VA requests your military service records (if not already on file)
- Obtains your VA medical records
- May request private medical records (with your authorization)
- You can submit additional evidence during this phase
- Respond promptly to any VA requests for information
A VA employee reviews all the evidence related to your claim.
- All submitted evidence is carefully reviewed
- VA determines if a medical examination is needed
- If an exam is required, you'll be contacted to schedule it
- Missing or incomplete evidence may delay this step
Your claim is being prepared for a rating decision.
- A rating specialist reviews all evidence
- Medical opinions and exam results are evaluated
- VA determines service connection for each claimed condition
- Disability ratings are assigned based on severity
- Combined rating is calculated if multiple conditions are service-connected
Your claim decision is pending final approval.
- Senior rater reviews the proposed decision
- Quality review is conducted
- Final approval is granted
- Decision letter is prepared
VA is preparing to notify you of the decision.
- Decision letter is finalized
- Award letter is generated (if approved)
- Payment information is processed
- Documents are prepared for mailing
You have been notified of the decision on your claim.
- Decision letter is mailed to your address on file
- You can view your decision online at VA.gov
- If approved, first payment typically arrives within 15 days
- If you disagree with the decision, you have one year to file an appeal
- You can file a supplemental claim with new evidence at any time
Average Processing Time: The average time to complete a disability claim is approximately 130-150 days, but this can vary significantly based on the complexity of your claim and the availability of evidence.
Track Your Claim: You can check your claim status anytime at VA.gov or by calling 1-800-827-1000.
Respond Quickly: If VA requests additional information or schedules an exam, respond as quickly as possible to avoid delays.
Get Help: Veterans Service Organizations (VSOs) can help you navigate the process for free. Find an accredited representative at VA.gov.